UK Delivery

Our standard UK delivery charge is £4.95 per delivery address.  

Most parcels are sent via a Royal Mail Signed For service. For orders under £100, we use Royal Mail's 1st Class Signed For service. The majority of parcels do usually arrive the next postal day after despatch, but this is not a guaranteed next day delivery service.  

For orders over £100, delivery is free of charge, via Royal Mail's 2nd Class Signed For Delivery service or by an economy service via an alternative carrier.

We do our utmost to despatch orders received before 2pm the same day but at busy times despatch may be the following day. Please allow 1-2 days delivery time (or 5-7 days for orders that qualify for free postage).  

Important information: If you're out...

If Royal Mail has been unable to deliver, please arrange re-delivery or collection from your local delivery office as soon as possible, as Royal Mail will only hold your parcel for one week. If it's not collected within that time, it'll be returned to us and you'd have to pay another delivery charge to have it re-sent.

Please also ensure that you provide the correct and complete delivery address. If a parcel is returned to us, undelivered, due to a wrong or or incomplete address (or due to non-collection of a parcel after a failed delivery), a further delivery charge would be payable to re-send the parcel. The original delivery charge would not be refundable in these circumstances.

Special Delivery

If you would like Guaranteed Next Day delivery, please contact us. We'll do our very best to provide this service but at times we may be unable to do so. 

You'll need to let us know exactly what you'd like to order so that we can weigh your order as a parcel, to calculate and advise you of the postage charges that will apply.   

Our other policy pages are:
Placing an Order
International Deliveries
Returns and Exchanges
Privacy and Cookies
Website Use
Environmental Policy

All of the above forms part of our Terms and Conditions.