Track your parcel

Use the link below to track your parcel's journey to you if:

  • your parcel is being sent by a service that requires a signature; 
  • you've received a despatch notification email, with your parcel's reference number quoted.

Enter the parcel's reference number (with no spaces) at Royal Mail's Track and Trace page.

Expected delivery times are:

UK DELIVERIES

1st Class Signed For delivery: 1-2 postal days
24 Hour delivery: 1-2 postal days

INTERNATIONAL DELIVERIES

Europe: 3-5 postal days
Rest of the world: 5-7 postal days

If your parcel hasn't arrived within, or soon after, the expected delivery time, please contact your local delivery office. They may have tried to deliver whilst you were out, but not left you a card to let you know. 

IMPORTANT: If a parcel is uncollected from the delivery office, or no arrangements are made for its re-delivery, the postal service will only hold it for a short time before returning it to us (usually 1 week but this may vary in different countries). In this scenario, the original delivery charge isn't refundable and a further delivery charge would be payable for the parcel to be re-sent.